Privacy Policy

Last updated: October 23, 2025

1. Overview

Syren Spreads (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website https://syrenspreads.co, make a purchase, or otherwise interact with us.

By using our website or services, you agree to the collection and use of your information in accordance with this Privacy Policy.

2. Information We Collect

We collect information that helps us fulfill orders, improve our products, and enhance your shopping experience. This may include:

A. Information You Provide

  • Name, shipping address, billing address, and contact information
  • Payment details (processed securely through third-party payment processors; we do not store credit card numbers)
  • Account login information (if applicable)
  • Messages, reviews, or feedback submitted through our site or email

B. Automatically Collected Information

  • Device and browser information
  • IP address and approximate location
  • Pages visited, time spent, and navigation behavior
  • Cookies and similar technologies (see Section 7)

3. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate order updates and respond to inquiries
  • Improve our website, services, and product offerings
  • Send marketing emails or promotions (you can opt out anytime)
  • Comply with legal and tax obligations

We will never sell your personal information.

4. Sharing Your Information

We may share your information with trusted third parties who help us operate our business, such as:

  • Payment processors (e.g., Stripe, PayPal, Shopify Payments)
  • Shipping carriers (e.g., USPS, UPS, FedEx)
  • Marketing and analytics providers (e.g., Google Analytics, email newsletter tools)

These partners only receive the data necessary to perform their services and are required to maintain the confidentiality and security of your information.

5. Data Retention

We retain your information only as long as necessary to fulfill orders, comply with legal obligations, or resolve disputes. When your information is no longer needed, we securely delete or anonymize it.

6. Your Rights

Depending on your location, you may have certain rights over your data, including:

  • Accessing, correcting, or deleting your information
  • Opting out of marketing communications
  • Requesting a copy of the data we hold about you

To exercise these rights, contact us at [insert email address].

7. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze traffic, and personalize content. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent.

8. Data Security

We use reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Our website is not intended for children under 13 years of age, and we do not knowingly collect personal information from minors. If you believe a child has provided us with information, please contact us immediately for removal.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated “Last Updated” date.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email:   hello@syrenspreads.co