Privacy policy

Privacy Policy
Last Updated: March 11, 2026

This Privacy Policy describes how Syren Spreads (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from syrenspreads.co (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, notify subscribers via email, and take any other steps required by applicable law including CCPA/CPRA.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources. In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with legal obligations, enforce terms of service, and protect the Services and rights of users.

What Personal Information We Collect

Information We Collect Directly from You

Information Type	Examples
Contact details	Name, address, phone number, email
Order information	Billing address, shipping address, payment confirmation
Account information	Username, password, security questions
Shopping information	Items viewed, cart contents, wishlist
Customer support	Communications with our support team
Subscription information	Plan type, renewal date, billing preferences

Information We Collect about Your Usage
We automatically collect Usage Data only after opt-in consent through our cookie banner:

CRITICAL PRIVACY NOTICE: Tracking pixels including Meta Pixel, Shopify analytics, and Contentsquare remain disabled until you provide affirmative consent. No IP addresses, device identifiers, or Usage Data collected prior to consent, ensuring compliance with California Invasion of Privacy Act (CIPA) and trap-and-trace requirements.

Data Type	Examples
Device information	Browser type, operating system, screen resolution
Network information	IP address, connection type
Interaction data	Pages viewed, time spent on site

Information We Obtain from Third Parties

Provider	Purpose	Privacy Policy
Shopify	Platform functionality and services	Shopify Privacy Policy
Meta (Facebook/Instagram)	Post-consent advertising and Instagram Shop	Meta Privacy Policy
Klaviyo	Email marketing automation	Klaviyo Privacy Policy
Contentsquare	Website analytics and user experience optimization (clicks, scrolls, session replays)	Contentsquare Privacy Policy
Payment processors	Transaction processing	Provider-specific

How We Use Your Personal Information

Purpose	Legal Basis	Examples
Provide Services	Contract performance	Process orders, manage accounts, shipping
Marketing & Advertising	Consent/Legitimate interest	SMS cart reminders, email campaigns
Security & Fraud	Legitimate interest	Fraud detection, account security
Service Improvement	Legitimate interest	Analytics, customer support

Marketing Communications Compliance

Channel	Compliance Standards	Opt-Out Method
SMS	TCPA, CAN-SPAM	Reply STOP
Email	CAN-SPAM, Washington/California anti-spam statutes	Unsubscribe link
Targeted Ads	CCPA, GPC signals	Cookie banner

CCPA/CPRA Disclosures (Past 12 Months)

Category of Personal Information	Categories of Recipients
Identifiers such as name, email address and phone number	Business and marketing partners (Meta, Shopify, Klaviyo, Contentsquare)
Commercial information such as records of products or services purchased	Business and marketing partners
Usage Data	Business and marketing partners

Note: We "sell" or "share" personal information (as defined by CCPA/CPRA) for cross-context behavioral advertising. Opt-out via Global Privacy Control (GPC) signal or cookie banner preferences.

Cookies and Tracking Technologies

Opt-In Consent Required: All non-essential cookies and tracking pixels disabled until explicit user consent via cookie banner. Contentsquare collects anonymized interaction data (clicks, scrolls, session replays) after consent. See our Cookie Consent Policy for complete details.

Our site recognizes Global Privacy Control (GPC) signals and honors opt-out requests for sales/sharing.

How We Disclose Personal Information

Recipient Type	Purpose	Examples
Service Providers	Operations	Payment processors, shipping, fulfillment
Marketing Partners	Advertising	Meta, Klaviyo, Contentsquare (post-consent)
Affiliates	Business operations	Corporate group
Legal	Compliance	Law enforcement, subpoenas

Your Rights

Depending on your location, you may have the following rights:

Right	Description	How to Exercise
Access/Know	Request copy of personal information	hello@syrenspreads.co
Delete	Request deletion of personal information	Same
Correct	Fix inaccurate information	Same
Portability	Receive data in portable format	Same
Limit Use	Restrict processing of sensitive data	Same
Opt-Out of Sales	Stop sale/sharing of personal data	GPC signal or email

We respond to verified requests within 45 days per CCPA/CPRA requirements. No discrimination for exercising rights.

Children's Privacy

Our Services are not intended for children under 13 years of age (or 16 where applicable). We do not have actual knowledge of selling or sharing personal information of minors under 16.

Security and Retention

We implement reasonable security measures including encryption and access controls. Retention periods based on legal requirements and business needs.

International Data Transfers

Personal information processed in the United States. EU/UK transfers use Standard Contractual Clauses.

Third Party Websites

Links to third-party sites governed by their privacy policies. We are not responsible for their practices.

Contact Information

Syren Spreads, LLC
1953 N Clybourn Ave STE R 145
Chicago, IL 60614
Email: hello@syrenspreads.co

To exercise privacy rights or ask questions, contact us above. Authorized agents must provide proof of authorization.